Shipping policy

Where We Ship EXBOX currently ships within Australia only.

Processing Time Orders are processed within 1–3 business days of payment confirmation. You will receive a tracking number once your order has been dispatched.

Estimated Delivery Times Standard shipping: 2–4 business days (metro areas); 5–10 business days (regional/remote areas). Delivery times are estimates and may vary due to carrier delays or peak periods.

Shipping Costs Shipping costs are calculated at checkout based on item weight, dimensions, and delivery address.

Tracking All orders include tracking. You will receive tracking details via email once dispatched.

Lost or Damaged in Transit If your order arrives damaged or is lost in transit, please contact us at sales@exboxau.com.au within 7 days of the expected delivery date and we will work with the carrier to resolve the issue.