Philips Sonicare 9900 Prestige Rechargable Toothbrush - Champagne (HX9992/21)
- Regular price
- $339.00
- Sale price
- $339.00
- Regular price
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Change of Mind Returns accepted within 7 days of delivery. Customer provides return shipping.
Items must be returned in their original packaging and in the same condition as received. If the item does not meet our return condition policy, a full refund may not be issued.
Expect prompt delivery and easy tracking — every order comes with updates along the way.
Unless otherwise stated in the product listing:
Brand New and Opened New Items: These products are covered by the standard manufacturer's warranty applicable to the product.
Used Items: Used products come with a minimum 2-month EXBOX store warranty, unless a different warranty period is specified in the individual product listing or the product remains covered by the manufacturer's warranty.
About the Product
iTEM CONdition: brand new factory sealed, box minor damaged
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Tax invoice available upon request
Images are for illustration purposes; actual item may vary.
Item Description:
(For illustration purposes only. Please refer to Item Condition for details of the actual item.)
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Tax invoice available upon request
Images are for illustration purposes; actual item may vary.
Exceptional care personalized to you with SenseIQ
Sonicare 9900 Prestige with SenseIQ technology is our most advanced power toothbrush. It enhances our proven sonic technology with intelligence, sensing and adapting for holistic care so you always get it right.
Always get it right with SenseIQ
- SenseIQ technology senses, adapts and cares
- Senses your brushing style
- Adapts to you in real time when you brush too hard
- Cares intuitively for teeth and gums
- Real-time feedback on your brushing
Personalized clean without compromise
- All-in-One brush head for complete care
- Personalized guidance from the Philips Sonicare app
- Sonic brushing: the masterclass in effective cleaning
Designed around you
- Sleek and compact design
Premium accessories
- Prestige travel case with USB for go-anywhere style
- Easy charging with the minimalist stand and base
Brand: Philips
Motion: Sonic
Type: Electric Toothbrush
Department: Unisex Adults
Power Source: Battery
Model: Philips Sonicare 9900 Prestige
MPN: HX9992/21
Product Line: Philips Sonicare
Colour: Champagne
Shipping
Order processing typically takes 1–2 business days before shipping. Once your order has been processed, you’ll receive a confirmation and tracking information.
Yes, changes can be made if the order hasn’t entered processing. Make sure to update your order details promptly after purchase.
Yes, all data is encrypted and processed securely to protect your privacy.
Once your order has been dispatched, tracking information will be provided where available.
If your parcel appears to be lost in transit, please contact us as soon as possible. We will lodge an investigation with the shipping carrier on your behalf.
Please note that a parcel is not considered lost simply because tracking has not been updated for several days. The carrier must first complete its investigation and officially confirm the parcel as lost.
Once the parcel has been confirmed as lost by the carrier, we will arrange a replacement or refund, as appropriate.
We are unable to issue a refund or replacement while the parcel is still in transit or while the carrier's investigation is ongoing.
If the tracking information shows that the parcel has been successfully delivered, the order will be considered delivered. Responsibility for the parcel passes to the recipient upon confirmed delivery.
We are not responsible for any loss, theft, misplacement, or non-receipt of the parcel following confirmed delivery.
If the recipient is unable to locate the parcel after it has been confirmed as delivered, the recipient is responsible for contacting the shipping carrier directly to lodge an investigation. We are not responsible or liable for the outcome of any such investigation.
Warranty & Returns
All products sold by EXBOX Australia Pty Ltd (“EXBOX”) come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).
Customers are entitled to a replacement (subject to stock availability) or refund for a major failure and may also be entitled to compensation for any other reasonably foreseeable loss or damage. Customers are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Unless otherwise stated in the product listing:
Brand New and Opened New Items: These products are covered by the standard manufacturer's warranty applicable to the product.
Used Items: Used products come with a minimum 2-month EXBOX store warranty, unless a different warranty period is specified in the individual product listing or the product remains covered by the manufacturer's warranty.
All products are covered by a Return-to-Base (RTB) warranty unless otherwise stated.
EXBOX does not provide advance replacements. Where a product needs to be inspected, repaired, replaced, or otherwise assessed under warranty, the customer must first return the product to EXBOX.
Unless otherwise agreed or required under Australian Consumer Law, the customer is responsible for the cost of returning the product to EXBOX, including any shipping and insurance costs. EXBOX will cover the shipping cost of sending the repaired or replacement product back to the customer.
Any special shipping arrangements or discounts agreed to by EXBOX will be considered on a case-by-case basis.
Nothing in this Warranty Policy is intended to exclude, restrict, or modify any rights or remedies available to consumers under the Australian Consumer Law.
Once your return has been received, inspected, and approved, your refund will be processed within 1–3 business days.
Please note that it may take additional time for the funds to appear in your account, depending on your bank or payment provider.