Shark CryoGlow Under-Eye Cooling + LED Face Mask - Blue Frost
- Regular price
- $599.00
- Sale price
- $599.00
- Regular price
-
Change of Mind Returns accepted within 7 days of delivery. Customer provides return shipping.
Items must be returned in their original packaging and in the same condition as received. If the item does not meet our return condition policy, a full refund may not be issued.
Expect prompt delivery and easy tracking — every order comes with updates along the way.
Unless otherwise stated in the product listing:
Brand New and Opened New Items: These products are covered by the standard manufacturer's warranty applicable to the product.
Used Items: Used products come with a minimum 2-month EXBOX store warranty, unless a different warranty period is specified in the individual product listing or the product remains covered by the manufacturer's warranty.
About the Product
Item Condition: box minor damaged/opened, new condition.
-
Tax invoice available upon request
-
All items are tested before listing. While we aim for top quality, occasional defects may still occur. However, your money-back is guaranteed. Return postage will be covered if the product is received defective.
Images are for illustration purposes; actual item may vary.
Developed with dermatologists, the Shark™ CryoGlow™ Face Mask delivers clinically tested skin-firming and acne-reducing results. Its infrared LED light penetrates to the skin dermis layer, known to help stimulate collagen to reduce fine lines, and rejuvenate skin. The only LED mask that incorporates under-eye cooling to help tighten and refresh under-eyes. Featuring four treatments developed with dermatologists, it’s backed by clinical testing and included in the ARTG (Australian Register of Therapeutic Goods) — delivering visible, proven improvements in skin radiance from the comfort of home.
Better Ageing Treatment
Reduce fine lines, and firm skin* with a daily 6-minute treatment that uses IQLED technology to combine red and infra-red LED lights that penetrate to the skin’s dermis layer, known to help stimulate collagen production to reduce fine lines.
Skin Clearing Treatment
Help reduce acne & achieve a more even complexion in 4 weeks** with a daily 8-minute treatment utilising IQLED technology to combine blue, red and infra-red lights to target acne causing bacteria and penetrate deep into the dermis layer to help stimulate collagen production.
Under-Eye Revive Treatment
Help tighten under-eyes in one use with a Cryo-inspired integrated cooling treatment that is customisable with 3 temperature-controlled chill levels.
Skin Sustain Treatment
Maintain radiance with 4-minute sessions using IQLED technology to combine high energy red, blue, and infrared LEDs. Ideal for follow-up after an 8-week Better Ageing or Skin Clearing treatment cycle.
iQLED Technology™
Powered by iQLED Technology™, featuring 160 tri-wick LEDs that deliver a total of 480 blue, red, and infrared light sources. Precise tri-wick sequencing distributes energy across blue (≈415 nm), red (≈630 nm), and infrared (≈850 nm) wavelengths to penetrate multiple layers of the skin for even, effective coverage—without gaps or hot spots.
Adjustable straps, centrally positioned on the head, provide a personalised fit and help relieve pressure from the brow area.
Automatic face detect sensor to dim the LEDs when not on the face.
Silicone eye shields for LED light blocking and comfort. Provides upper eye cushioning and support plus protection for the eyes against the LEDs (without compromising coverage on key ‘wrinkle’ zones).
Settings
Better Ageing (Red Light + Infrared)
Skin Clearing (Red + Blue Light + Infrared)
Skin Sustain (Red + Blue Light + Infrared)
Under-Eye Revive
* Based on results from 12-week study with 60 subjects and 1x per daily use in Better Ageing Treatment Mode. Individual results may vary based on different skin types.
** Based on results from 12-week study with 59 subjects and 1x per daily use in Skin Clearing Treatment Mode. Individual results may vary based on different skin types.
HOW TO USE
1) Start with a clean, dry face.
2) Put on mask and adjust straps for comfort.
3) Turn on the mask by pressing and holding the remote's center dial down for a few seconds.
4) Select a treatment and press Start.
5) Adjust InstaChill with the remote's chill button.
6) After the session is completed, remove the mask. It will power down automatically.
7) Finally, clean the mask with a cloth slightly dampened with water.
IMPORTANT SAFETY INFORMATION:
Do not use the Shark CryoGlow if you are taking:
Medication or supplements that cause sensitivity to light (photosensitivity), for example,
medications for severe inflammatory acne (i.e. isotretinoin or doxycycline).
Stop using the device if you experience any discomfort.
Do not use the Shark CryoGlow if you have any of the following medical conditions:
Retinal and/or macular disease, ocular albinism, or any eye condition that causes sensitivity to light
Pregnant, nursing, or maybe pregnant
Pacemaker or other electronic implanted device
Implants in the face
Lack of sensation (e.g., numbness)
Light sensitive skin disorder (e.g., lupus, porphyria)
Do not use the Shark CryoGlow if you have any of the following conditions on the face,
hairline, ears, or neck:
Recent facial surgery (until you have been cleared by your doctor)
Suspicious lesions or skin cancer
Eczema
Psoriasis
Irregularly shaped, new, or changing brown spots
Birthmarks
Broken skin, skin rash, or blisters
Do not apply Shark CryoGlow cooling treatments on the eyeball or upper eyelid.
Do not use the Shark CryoGlow cooling treatments if you have any of the following medical
conditions:
Cold hypersensitivity
Cold urticaria (i.e., hives brought on by cold temperatures)
Circulatory insufficiency
PRECAUTIONS:
Consult a medical professional before using the device if:
You have bruising on the face.
You are experiencing skin sensitivity or irritation with retinol or benzoyl peroxide.
Extreme light sensitivity of the eyes (i.e., photophobia)
Light induced headaches
Albinism
Melasma (i.e., condition that causes patches or spots)
Sensitivity or allergy to plastic,aluminium, or hook/loop material (e.g., Velcro® Brand)
Tissue inflammation
Skin infection, cold sore, or warts
Active current outbreak of herpes simplex virus (cold sores) without receiving preventative treatment
Recent facial treatment where the skin has not fully healed, including neurotoxin, dermal
filler, micro needling,laser, or chemical peel
Brand: Shark
Type: LED Light Therapy
Body Area: Face
MPN: FW312ANZ
Shipping
Order processing typically takes 1–2 business days before shipping. Once your order has been processed, you’ll receive a confirmation and tracking information.
Yes, changes can be made if the order hasn’t entered processing. Make sure to update your order details promptly after purchase.
Yes, all data is encrypted and processed securely to protect your privacy.
Once your order has been dispatched, tracking information will be provided where available.
If your parcel appears to be lost in transit, please contact us as soon as possible. We will lodge an investigation with the shipping carrier on your behalf.
Please note that a parcel is not considered lost simply because tracking has not been updated for several days. The carrier must first complete its investigation and officially confirm the parcel as lost.
Once the parcel has been confirmed as lost by the carrier, we will arrange a replacement or refund, as appropriate.
We are unable to issue a refund or replacement while the parcel is still in transit or while the carrier's investigation is ongoing.
If the tracking information shows that the parcel has been successfully delivered, the order will be considered delivered. Responsibility for the parcel passes to the recipient upon confirmed delivery.
We are not responsible for any loss, theft, misplacement, or non-receipt of the parcel following confirmed delivery.
If the recipient is unable to locate the parcel after it has been confirmed as delivered, the recipient is responsible for contacting the shipping carrier directly to lodge an investigation. We are not responsible or liable for the outcome of any such investigation.
Warranty & Returns
All products sold by EXBOX Australia Pty Ltd (“EXBOX”) come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).
Customers are entitled to a replacement (subject to stock availability) or refund for a major failure and may also be entitled to compensation for any other reasonably foreseeable loss or damage. Customers are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Unless otherwise stated in the product listing:
Brand New and Opened New Items: These products are covered by the standard manufacturer's warranty applicable to the product.
Used Items: Used products come with a minimum 2-month EXBOX store warranty, unless a different warranty period is specified in the individual product listing or the product remains covered by the manufacturer's warranty.
All products are covered by a Return-to-Base (RTB) warranty unless otherwise stated.
EXBOX does not provide advance replacements. Where a product needs to be inspected, repaired, replaced, or otherwise assessed under warranty, the customer must first return the product to EXBOX.
Unless otherwise agreed or required under Australian Consumer Law, the customer is responsible for the cost of returning the product to EXBOX, including any shipping and insurance costs. EXBOX will cover the shipping cost of sending the repaired or replacement product back to the customer.
Any special shipping arrangements or discounts agreed to by EXBOX will be considered on a case-by-case basis.
Nothing in this Warranty Policy is intended to exclude, restrict, or modify any rights or remedies available to consumers under the Australian Consumer Law.
Once your return has been received, inspected, and approved, your refund will be processed within 1–3 business days.
Please note that it may take additional time for the funds to appear in your account, depending on your bank or payment provider.